Medical house calls return to Florida

by | May 19, 2021


House calls are back. Very few Americans remember it, but there was a time when the doctor came to you in your home to treat you. The advancement of new technology is making that type of care possible again.

DispatchHealth, a provider of in-home medical care, announced yesterday it has partnered with AdventHealth, one of the nation’s largest faith-based health systems, to offer patients an expanded opportunity to receive care in the comfort of their own homes.

This new service provides greater access, convenience and support for consumers and will initially be offered in several cities in Florida as well as the Kansas City metro area.

DispatchHealth has built a complete platform for delivering, coordinating, and providing medical care to patients in their homes. AdventHealth patients and providers in the Florida cities of Daytona Beach, Ocala and Orlando, as well as in Kansas City will now be able to request DispatchHealth’s acute medical care for a wide range of common to complex injuries and illnesses including viral infections, COPD exacerbations, congestive heart failure and more.

This partnership is an expansion of DispatchHealth’s current operations in Tampa where the two organizations have been working together to provide in-home medical care. In all of the locations, patients can request care via phone, DispatchHealth’s mobile app or website, and soon through the AdventHealth website and mobile app. Once requested, a medical team quickly arrives at the patient’s home equipped with the necessary tools and treatments, no referral needed.

“Many health care providers have a strong desire to deliver home-based care, and DispatchHealth can provide a proven platform to quickly extend care outside of the typical clinic and hospital setting,” said Dr. Mark Prather, CEO, and co-founder of DispatchHealth. “We’re thrilled to be AdventHealth’s partner of choice in offering patients effective, convenient and affordable care at home. The developing partnership builds on AdventHealth’s commitment to value-based care, and we look forward to bringing the service to even more markets.”

Since its founding in 2013, DispatchHealth’s unique model of care has proven to save an average of $1,100-1,700 per Acute Care visit. DispatchHealth will expand its in-home medical services with AdventHealth to offer convenient, safe and lower-cost medical care to more consumers.

“AdventHealth is driven to provide wholistic care to everyone and to remove any barriers that may prevent someone from receiving the care they n.eed. We want to meet people where they are and bring personalized, high-acuity care to our patients’ living rooms,” said Lisa Musgrave, AdventHealth’s vice president of home care administration and post-acute services. “We are excited to expand our home-based alternative care offerings to include this high-quality, high-value service and to integrate it with other innovations and investments AdventHealth is making in home health.”

DispatchHealth plans to bring its in-home medical care to additional markets across the U.S. In addition to its partnership with AdventHealth, DispatchHealth also recently entered an agreement with Humana to provide DispatchHealth’s Advanced Care to Humana Medicare Advantage members in select cities across the country.

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